Shipping policy

  1. At HappyPaws Haven, we’re dedicated to ensuring your pet’s essentials reach you safely and as quickly as possible.


    UK Shipping:

    • We offer Free UK Shipping on all orders.
    • Orders are processed within 1–3 business days.
    • Standard delivery times are 7–15 business days from dispatch.

    International Shipping:

    • We currently ship internationally for a flat rate of £6.99.
    • Delivery times for international orders are typically 10–20 business days, depending on destination.

    Order Tracking:

    Once your order has been dispatched, you’ll receive a shipping confirmation email containing tracking information (if available).

    Delays:

    In some cases, delivery times may be affected by customs procedures or courier delays. If your order hasn’t arrived within the expected timeframe, please reach out to us at sales@happypawshaven.co.uk and we’ll be happy to assist.