Terms of service

  1. General Information
    • HappyPaws Haven (“we”, “us”, “our”) operates as an online retailer of pet-care and grooming products.
    • By accessing our website or purchasing from us, you agree to comply with these Terms & Conditions.
    • We reserve the right to update or modify these terms at any time without prior notice.
  2. Products & Pricing
    • All product details, descriptions, and prices are correct at the time of publication.
    • Prices are displayed in GBP (£) and include VAT where applicable.
    • We reserve the right to adjust prices, modify or discontinue products, or correct errors at any time.
  3. Orders & Payments
    • All payments are processed securely. Once an order is confirmed, you’ll receive an email confirmation.
    • If a product is unavailable, we’ll contact you to arrange a refund or suitable replacement.
  4. Shipping & Delivery
    • We deliver across the United Kingdom and selected international destinations.
    • Delivery estimates are provided during checkout.
    • Occasional delays may occur during high-demand periods or due to courier issues.